Integrated Client Navigator – Community Service Centre at CCCRN
Job Opportunity: Integrated Client Navigator – Community Service Centre (20 Openings)
Organization: Center for Clinical Care and Clinical Research (CCCRN)
Location: Minna, Bida, and Suleja clusters, Niger State, Nigeria
Application Deadline: November 7, 2026
About CCCRN
The Center for Clinical Care and Clinical Research (CCCRN) is an indigenous, non-profit organization established in 2010 to promote quality healthcare delivery, medical training, and research through locally adapted health systems strengthening approaches. The organization implements public health initiatives across multiple states in Nigeria.
Role Purpose
Successful candidates will provide individualized case management and support clients receiving services through community service centres, helping them maintain treatment continuity and access appropriate healthcare services.
Key Responsibilities
Maintain accurate client lists and individualized follow-up plans while preserving trusted relationships established through previous case management.
Support treatment continuity, appointment attendance, viral load testing, results follow-up, and return to care in collaboration with clinical teams.
Link clients to eligible HIV prevention and treatment, tuberculosis, maternal and child health, and other approved services according to individual needs.
Use client-approved communication methods and agreed safe contact locations. Conduct household visits only when appropriate and expressly agreed upon.
Coordinate approved community index testing and outreach activities with authorized Testing Assistants while protecting client and contact identities.
Identify stigma, discrimination, and other barriers to care and link clients to appropriate clinical, psychosocial, or safeguarding support.
Track referrals between community service centres and other facilities through completion and document outcomes accurately without duplicating caseload assignments.
Candidate Requirements
Qualifications & Experience
Applicants must meet one of the following criteria:
Option 1: SSCE or equivalent qualification with at least 3 years of relevant case management, peer navigation, or community service centre experience.
Option 2: A relevant health or social service diploma or higher qualification with at least 1 year of relevant experience.
(Note: Former case managers who have supported clients through community service centres are strongly encouraged to apply).
Competencies & Additional Criteria
Demonstrate strict confidentiality, non-discriminatory engagement, and a deep understanding of the client population.
Knowledge of relevant local languages and the assigned catchment area is a distinct advantage.
Please note: Disclosure of personal health status or sensitive identity information is not required.
General Requirements
Ability to work collaboratively with facility and community teams.
Commitment to quality and continuity of integrated health services.
Willingness to comply with approved project, government, and facility procedures, including confidentiality and safety requirements.
How to Apply
Interested and qualified candidates should submit their application and CV through the online application form, ensuring they indicate their preferred location.
Application Deadline: November 7, 2026
