Job Vacancy: Telesales Manager / Sales Coach
🚀 Remote Job Vacancy: Telesales Manager / Sales Coach
Company: JobberRecruit Ltd
Location: Remote (Work From Home)
Employment Type: Full-Time
Working Days: Monday to Saturday
Working Hours: 8:00 AM – 5:00 PM
Monthly Salary: ₦300,000 – ₦500,000 (Comprising Base Salary + Performance Bonus linked to delivered sales)
About the Opportunity
JobberRecruit Ltd is actively recruiting a dynamic and results-driven Telesales Manager / Sales Coach for a fast-growing direct-to-consumer (D2C) herbal wellness brand operating across Nigeria through e-commerce telesales and a pay-on-delivery business model.
In this role, you will lead and develop the sales team, optimize sales performance, increase delivered and paid orders, and build robust systems to support rapid business growth. For high performers, this position offers a clear career trajectory and path to Head of Sales.
Key Responsibilities
Team Leadership & Expansion: Lead and scale the sales team from 4 to 10 representatives, including front-end sales representatives and follow-up representatives.
Coaching & Quality Assurance: Conduct daily team meetings, review sales calls and WhatsApp conversations, and provide actionable, constructive feedback.
Training & Development: Organize dynamic role-play training sessions, individual coaching meetings, and regular performance reviews. Recruit, train, and groom sales representatives into future team leaders.
Performance Optimization: Monitor and actively improve key metrics, including conversion rates, average order value (AOV), delivered orders, repeat purchases, and customer referrals.
Order Integrity: Ensure all customer orders are properly confirmed before dispatch.
Systems & Playbook Creation: Develop high-converting sales scripts, performance trackers, and a comprehensive, documented sales playbook to support team development.
Reporting & Tracking: Maintain accurate sales records, ensure leads are tracked honestly, and prepare daily/weekly sales performance reports for the Chief Executive Officer.
Requirements & Qualifications
Experience: Minimum of 2 years of proven experience managing an e-commerce direct-to-consumer (D2C) telesales team operating on a pay-on-delivery model.
Proven Track Record: Candidates must demonstrate measurable past sales results, specifically regarding conversion rates, average order value, and delivery success rates.
Coaching Expertise: Hands-on experience reviewing calls, refining sales scripts, and conducting effective role-play training is essential.
Process Building: Demonstrated experience building sales teams, operational processes, script libraries, or performance tracking systems.
Technical Skills: Confident and proficient in using Google Sheets to build and manage performance trackers.
Preferred Background: Experience within the health, wellness, or e-commerce sectors will be an added advantage.
Soft Skills: Excellent communication, coaching, leadership, and analytical skills.
Remote Work Environment Requirements
A quiet, distraction-free workspace.
A reliable, high-speed internet connection.
Stable electricity with reliable backup power.
Full-time availability from Monday to Saturday. Candidates must not have conflicting side businesses or other management responsibilities.
Note: This opportunity is not suitable for candidates whose background is limited to field sales, B2B sales, or retail/distributor sales without direct-to-consumer e-commerce telesales experience.
Salary & Career Growth
Compensation: ₦300,000 to ₦500,000 monthly package (Competitive base salary + performance bonuses tied directly to delivered sales).
Career Advancement: Clear pathway and opportunity for promotion to Head of Sales as the business expands.
How to Apply
Interested and qualified candidates should complete the online application form via the application link.
Applications are reviewed on a rolling basis, and shortlisted candidates will be invited for an interview.
