Job Opportunity at M-KOPA Nigeria
M-KOPA Nigeria is recruiting qualified candidates for four remote positions across its People, Technology, Engineering, and Customer Lifecycle Management departments.
M-KOPA is a fast-growing FinTech company providing millions of underbanked customers across Africa with access to life-enhancing products and services. Having expanded from its roots in pay-as-you-go solar energy into a connected asset financing platform, the company serves customers across multiple African markets.
Open Positions
1. Senior People Partner – Product & Functions
Location: Nigeria or UK
Work Arrangement: Fully Remote
Employment Type: Full-Time
Qualification: BA / BSc / HND
Role Overview:
Partner with product, design, and digital lending leaders while supporting people strategy across fraud, workplaces, impact, corporate communications, and marketing teams.
Key Responsibilities:
Support organisational design, workforce planning, and structural changes.
Build management capability across performance, hiring, and staff development.
Develop strategies to attract, develop, and retain talent.
Use people analytics to support business decisions and manage employee relations matters.
Strengthen M-KOPA’s culture and people practices.
Requirements:
HR business partnering experience in a scaling technology, FinTech, or high-growth business.
Exposure to product, design, marketing, or analytics teams.
Experience supporting cross-cultural teams alongside strong analytical and advisory skills.
2. Lead People Partner – Technology
Location: Nigeria, UK, or specific locations across Europe
Work Arrangement: Fully Remote / Hybrid
Employment Type: Full-Time
Qualification: BA / BSc / HND
Role Overview:
Partner directly with the CTO and leadership teams across Engineering, Data, Analytics, IT, and Security.
Key Responsibilities:
Lead organisational design, workforce planning, and team transformation.
Own people partnering across Engineering and Product.
Coach and develop People Partners while supporting distributed teams across multiple countries.
Use people analytics to improve capability, retention, and cost decisions.
Handle complex employee relations matters.
Requirements:
Senior HR experience supporting engineering organisations in technology or FinTech.
Demonstrated experience coaching HR business partners and driving organizational design.
Strong business acumen with experience working across multiple regions.
3. Software Engineering Team Lead
Location: Nigeria
Work Arrangement: Fully Remote
Employment Type: Full-Time
Qualification: BA / BSc / HND
Role Overview:
Lead backend engineers across greenfield and legacy projects while overseeing the full software development lifecycle.
Technical Stack:
C# / .NET | Azure | Event-driven architecture | Microservices | Azure Service Bus | Kubernetes | Docker | Prometheus | Grafana | Infrastructure as Code | Automated Testing | Continuous Delivery
Key Responsibilities & Requirements:
Strong hands-on C# / .NET backend development and cloud experience (Azure, AWS, or GCP).
In-depth knowledge of event-driven architecture and microservices.
Experience leading or mentoring engineers, providing technical direction, and delivering architectural guidance.
Collaborate closely with Product teams on roadmaps and execution.
4. Senior CRM Manager – Lifecycle & Retention
Location: Nigeria
Work Arrangement: Fully Remote
Employment Type: Full-Time
Qualification: BA / BSc / HND
Role Overview:
Own M-KOPA’s lifecycle CRM strategy and execution, including automated customer journeys, experimentation, retention, and customer growth.
Key Responsibilities:
Build onboarding, retention, churn prevention, and trigger-based upsell journeys.
Manage customer communications across SMS, WhatsApp, push, and in-app messaging.
Conduct A/B testing and analyse customer behavior to optimize LTV, cohort retention, and renewal rates.
Scale successful CRM programmes across African markets.
Requirements:
6+ years of CRM or lifecycle marketing experience.
Hands-on experience with tools such as Braze, CleverTap, MoEngage, Customer.io, or Iterable.
Background in connecting CRM strategies directly to retention, revenue, and LTV.
Experience in MVNOs, super-apps, mobile gaming, prepaid subscriptions, or B2C FinTech is highly preferred.
Key Benefits Across Roles
Professional development and coaching partnerships
Flexible working options and wellbeing support
Family-friendly policies and career growth opportunities
International collaboration (Time zones: UTC -1 to UTC +3 for technical roles)
How to Apply
Interested and qualified candidates should apply directly through the respective application portals below:
Senior CRM Manager – Lifecycle & Retention: Apply Here
Software Engineering Team Lead: Apply Here
Lead People Partner – Technology: Apply Here
Senior People Partner – Product & Functions: Apply Here
Application Deadline: Not Specified
Note: Review the specific requirements for your desired role before submitting your application.
