Job Position for Client Service Representative
Job Opportunity: Client Service Representative
Organization: Avetium Outsourcing Limited
Position: Client Service Representative
Employment Type: Full-Time
Monthly Salary: ₦193,000
Application Deadline: 30 October 2026
Available Locations
Abuja (FCT)
Enugu State
Kano State
Lagos (Mainland and Island)
Ibadan (Oyo State)
Port Harcourt (Rivers State)
Key Responsibilities
Provide professional, efficient, and friendly client service.
Handle customer onboarding and account opening processes seamlessly.
Conduct Know Your Customer (KYC) validation and ensure regulatory compliance checks are met.
Process account upgrades, maintenance requests, and provide card issuance support.
Resolve customer inquiries, complaints, and service requests promptly.
Educate customers on MoMo products and various digital channels.
Maintain accurate records and support operational reporting and audits.
Escalate and resolve complex customer and operational issues when necessary.
Requirements & Qualifications
Education: Minimum of an OND in a relevant field.
Experience: At least 2 years of experience as a Client Service Representative.
Industry Experience: Previous experience in the banking sector in a customer service or client service role is mandatory.
Skills: Strong interpersonal, communication, and meticulous recordkeeping skills.
Competencies: Ability to resolve technical issues, coordinate effectively across departments, and recommend service improvements.
Additional Requirements: Willingness to travel to client locations when required and a commitment to staying updated on modern client service delivery trends.
How to Apply
Interested and qualified candidates should complete the online application via the official application link before the deadline.
Important Note: Ensure your application is submitted on or before 30 October 2026.
