Job Position for Delivery Network Coordinator, Exams
Career Opportunity: Delivery Network Coordinator, Exams
Organization: British Council
Position: Delivery Network Coordinator, Exams
Location: Abuja, Nigeria
Job ID: 50334 | Job Grade: 4/H
Posting Date: 18th September 2026
Application Deadline: 26th September 2026
About the British Council
The British Council supports peace and prosperity by building connections, understanding, and trust between people in the UK and countries worldwide. For 90 years, the organization has worked through education, arts, culture, language, and creativity to connect people and create opportunities. We operate in over 100 countries and work with people across more than 200 countries and territories.
Role Purpose
The Delivery Network Coordinator, Exams will coordinate the secure, compliant, and effective delivery of examinations and related operations in Nigeria.
The successful candidate will ensure test-day and post-test activities—including venue coordination, equipment readiness, examination materials handling, staffing, and operational processes—meet British Council and awarding-body quality, security, and compliance standards. This role also oversees the selection, contracting, and coordination of examination venues and equipment, ensuring resources are available, cost-effective, and fully compliant.
Key Responsibilities
Operations & Quality Assurance
Coordinate test-day and post-test examination operations in line with global Standard Operating Procedures (SOPs), security, quality, and regulatory requirements.
Conduct operational readiness checks, venue audits, and risk assessments.
Manage the secure handling and storage of confidential examination materials.
Manage incident response procedures and escalate operational issues appropriately.
Support audits, investigations, compliance activities, and maintain accurate operational documentation.
Venue & Vendor Management
Manage venue and supplier sourcing, contracting, and performance tracking.
Ensure all examination equipment, materials, and delivery resources are prepped and available.
Monitor venue and supplier costs and payments to ensure the efficient and cost-effective use of resources.
Stakeholder & Team Coordination
Support staff rostering and coordinate examination delivery personnel.
Serve as a primary operational contact for examination venues and delivery partners.
Coordinate communications with candidates, partners, venues, and internal stakeholders.
Address customer feedback and resolve service-related issues promptly.
Support the management, training, and professional development of examination delivery staff.
Qualifications & Experience
Essential Requirements
Experience: Proven track record in coordinating secure and regulated service delivery (e.g., examinations, logistics, events, or similar operations).
Operational Skills: Demonstrated ability to manage venues, equipment, and complex logistics under strict security and quality standards.
Supervisory Experience: Experience supervising staff or independent contractors.
Education: University degree or equivalent professional experience.
Language Proficiency: Strong written and verbal English communication skills, as internal systems and global processes operate in English.
Desirable Criteria
Experience working with awarding bodies or educational assessment services.
In-depth understanding of compliance, confidentiality, and audit standards.
Lean Six Sigma certification or equivalent process-improvement training.
Eligibility & Working at British Council
Eligibility: This position is open exclusively to candidates who possess the existing legal right to live and work in Nigeria.
Equality, Diversity, and Inclusion: The British Council is an equal opportunity employer committed to diversity. As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. Reasonable adjustments are available upon request during the recruitment process.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Pre-appointment checks and background vetting will apply.
How to Apply
Interested and qualified candidates should submit their application directly through the official British Council careers portal before the deadline.
Application Deadline: 26th September 2026
For technical assistance or application support, please contact: askhr@britishcouncil.org
