Job Position for GBV/Case Management Assistant

Vacancy Announcement: GBV/Case Management Assistant

Organization: FRAD Foundation

Partner: Danish Refugee Council (DRC)

Position Title: GBV/Case Management Assistant

Number of Positions: 1

Duty Station Location: Bama LGA, Borno State

Position Coverage: Gwoza LGA, Borno State

Contract Type: Full-Time (6 Months)

Reports To: Protection Officer

Start Date: As Soon As Possible

About the Project

FRAD Foundation, in partnership with the Danish Refugee Council (DRC), is implementing a vital humanitarian project supporting vulnerable populations in Borno State.

The project focuses on protection and Gender-Based Violence (GBV) response, including specialized case management for survivors, community sensitization, GBV prevention, and strengthening referral linkages across healthcare providers, local authorities, legal services, and mental health and psychosocial support (MHPSS) services.

Job Purpose

The GBV/Case Management Assistant will provide quality, survivor-centered case management services to individuals affected by Gender-Based Violence, uphold strict protection standards, and strengthen community-based support systems. Working closely with the Protection Officer, the successful candidate will execute project activities in alignment with organizational policies, donor requirements, and international humanitarian standards.

Key Responsibilities

1. Case Management and Survivor Support

Deliver direct support to GBV survivors, including Psychological First Aid (PFA), ethical referrals, and ongoing follow-up.

Conduct thorough needs assessments to develop and monitor individualized care plans.

Maintain accurate, highly confidential case records using standardized tools.

Guarantee that all sensitive data and survivor information are handled safely and ethically in accordance with data protection principles.

2. Community Engagement and GBV Prevention

Facilitate community sensitization sessions on GBV risks, protection principles, and accessible support services.

Engage local community structures, women’s groups, and youth groups to identify and support vulnerable individuals.

Promote active referral pathways for healthcare, legal aid, psychosocial support, and livelihood opportunities.

3. Coordination and Stakeholder Engagement

Liaise with local authorities, health facilities, psychosocial teams, and partner humanitarian organizations.

Represent the organization in relevant field-level coordination meetings and protection cluster working groups.

Support the mainstreaming of GBV prevention and protection across all program activities.

4. Monitoring, Reporting, and Documentation

Systematically track caseloads, identify protection trends, and flag emerging safety concerns.

Draft timely, accurate weekly and monthly activity progress reports.

Document project lessons learned, success stories, and best practices.

5. Capacity Building

Assist in training and mentoring community volunteers and field staff on GBV response protocols and core case management concepts.

Promote awareness of humanitarian protection principles among project teams and local partners.

Qualifications and Requirements

Mandatory Requirements

Education: Bachelor’s Degree in Sociology, Social Work, Psychology, or a related social science field.

Experience: Minimum of 3 years of hands-on experience in case management, with a strong focus on GBV programming in humanitarian or development settings.

Technical Skills: Demonstrated experience utilizing GBV case management platforms and tools, including GBVIMS+ and Primero.

Contextual Knowledge: Deep understanding of the local context, culture, and operational dynamics in Gwoza LGA.

Protection Standards: Clear grasp of protection principles, ethical considerations, ‘Do No Harm’ frameworks, and strict survivor confidentiality.

Soft Skills: Excellent interpersonal, active listening, and verbal/written communication skills; ability to work effectively in demanding environments.

Desirable Criteria

Prior field experience working within Northeast Nigeria.

Familiarity with local referral pathways for health, legal, and psychosocial services.

Sound knowledge of safeguarding policies, protection mainstreaming, and gender inclusion.

Key Competencies

Empathy & Resilience: Patient, non-judgmental, and culturally sensitive approach to survivor care.

Problem Solving: Proactive, conflict-sensitive approach to complex field challenges.

Collaboration: Strong ability to build trust with local communities and institutional stakeholders.

Organization: High attention to detail with solid reporting skills.

Diversity, Equity & Inclusion Notice

Qualified female candidates are strongly encouraged to apply.

Women and persons living with disabilities (PWDs) are warmly invited to submit their applications.

Application Process

Application Package

Interested candidates must prepare the following documentation:

An updated Curriculum Vitae (CV) (maximum 3–4 pages).

A tailored Cover Letter detailing suitability and relevant experience for the role.

Completed Required Disclosure Forms (as attached in the terms of reference/application portal).

How to Apply

Submit your application online through the official FRAD Foundation recruitment portal:

👉 Click Here to Apply via the FRAD Foundation Recruitment Form

📄 Download the Full Terms of Reference (ToR)

Review Timeline

Applications will be reviewed on a rolling basis. Early submission is highly encouraged, as the position may be filled before the final application review cycle completes.

Terms of Application: FRAD Foundation reserves the right to accept or reject any application and to cancel the selection process at any time prior to contract award, without incurring any liability to affected applicants.*