Job Position for Programme Operations Coordinator
🚨 JOB VACANCY ALERT: SAVE THE CHILDREN NIGERIA 🚨
POSITION: Programme Operations Coordinator
JOB IDENTIFICATION: 17908
LOCATION: Borno State, Nigeria (Supporting BAY States: Borno, Adamawa, Yobe)
ORGANIZATION: Save the Children International
TEAM: Programme Operations
GRADE: 3
EMPLOYMENT TYPE: Full-Time
CONTRACT LENGTH: 12 Months
CHILD SAFEGUARDING LEVEL: Level 3
POSTING DATE: 06 October 2026
APPLICATION DEADLINE: 20 October 2026 (16:33 WAT)
📌 ABOUT THE ROLE
Save the Children is seeking a dedicated Programme Operations Coordinator to support effective humanitarian programme delivery across the BAY states (Borno, Adamawa, and Yobe).
The successful candidate will strengthen programme operations, reporting, PRIME adoption, data quality, knowledge management, project start-up processes, and continuous improvement. This role works closely with Programme Managers, MEAL, Awards, and Operations teams to ensure timely, compliant, and high-quality implementation across humanitarian projects.
Reports To: Deputy Director, Programme Operations Humanitarian
Staff Management: No direct staff management responsibility
🔑 KEY RESPONSIBILITIES
📝 Programme Reporting & Management Support
Coordinate with Awards Management, Programme, and MEAL teams to ensure project reports are completed, reviewed, and submitted on time.
Strengthen field staff capacity in donor-level reporting and support timely initiation of emergency responses across the BAY states.
Work with the Deputy Director to review monthly transaction lists and Budget versus Actual (BVA) information.
Monitor humanitarian awards using PRIME RAG status, IPTT, and BVA reviews; track agreed action points and open purchase orders through to closure.
Support the establishment and start-up of new projects and standardise reporting templates across field offices.
💡 Proposal Development & Knowledge Management
Support proposal development alongside Business Development and technical teams by providing context-specific data and supporting risk assessments.
Develop accessible documents for future proposals, learning, and capacity building; train staff and partners on knowledge management and donor storage requirements.
Document good practices, lessons learned, and successful approaches for cross-office sharing.
Prepare accurate oral and written briefings, factsheets, and responses for internal and external stakeholders.
💻 PRIME System Support & Adoption
Act as the primary point of contact for routine PRIME system queries and support effective adoption across project lifecycles.
Maintain trackers for PRIME issues, corrective actions, deadlines, and user access requests.
Conduct regular data quality checks on project information and assist with project workbooks.
Develop practical guidance, FAQs, and lessons learned while conducting onboarding, training, and coaching sessions for staff.
🤝 Coordination, Delivery & Representation
Act as the focal point for member and VIP visits, coordinating schedules and information sharing.
Contribute to monthly and quarterly Programme Operations reviews, tracking Country Office KPIs, portfolio trends, and project improvement actions.
🎓 QUALIFICATIONS & REQUIREMENTS
Essential Requirements:
Education: University degree in a relevant academic discipline or equivalent work experience.
Experience: Minimum 3 years of experience in programme operations, management, or a similar role within an NGO/humanitarian setting.
Technical Skills: Strong background in programme reporting, project start-up/close-out, data quality, budget tracking, and M&E principles.
Systems: Experience using programme/information management systems (preferably PRIME or similar platforms).
Core Competencies: Excellent report-writing, analytical, organizational, and time-management skills.
Communication: Fluency in written and spoken English with strong computer literacy.
Adaptability: Demonstrated ability to work independently and collaboratively in complex, dynamic, and sometimes insecure humanitarian environments.
Values: Cultural sensitivity, tact, diplomacy, and a strong commitment to Save the Children’s aims and values.
Desirable Experience:
Emergency response experience and project management certification.
Direct experience with Save the Children systems and humanitarian programme standards.
Background in process improvement, change management, and portfolio reviews.
🤝 BEHAVIOURAL COMPETENCIES & SAFEGUARDING
Core Competencies: Accountability, Ambition, Collaboration, Creativity, and Integrity.
Safeguarding: Save the Children is committed to safeguarding children. The selection process includes rigorous background checks and adherence to child safeguarding, anti-harassment, and equal opportunity policies.
📩 HOW TO APPLY
Interested and qualified candidates should review the detailed role description and apply directly through the official recruitment platform.
