CAREER OPPORTUNITY: ICT / CUSTOMER SUPPORT STAFF (HELPDESK/ICT OFFICER
CAREER OPPORTUNITY: ICT / CUSTOMER SUPPORT STAFF (HELPDESK/ICT OFFICER)
Iconic Open University, a private Open and Distance Learning (ODL) institution licensed by the National Universities Commission (NUC), invites applications from suitably qualified candidates to fill the full-time role of ICT/Customer Support Staff.
Position Summary & Locations
Role: ICT/Customer Support Staff (Helpdesk/ICT Officer)
Job Type: Full-time
Locations: Birnin Kebbi (Kebbi State) | Gombe (Gombe State) | Damaturu (Yobe State)
Application Deadline: August 31, 2026
Key Requirements & Eligibility
Category Requirements
Education Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.
Technical Skills Strong computer/ICT skills, hardware/software troubleshooting, solid understanding of internet basics, and proficiency in Microsoft 365 and office productivity applications.
Age Limit Must not be more than 30 years old.
Residency Must be a resident of the specific location applied for.
Soft Skills Excellent communication, interpersonal skills, and the ability to assist students, staff, and other users efficiently.
Required Documents
Interested applicants must prepare and upload the following:
Application Letter addressed to the Registrar, Iconic Open University (clearly stating the position and preferred location).
Updated CV highlighting education, experience, and technical skills.
Copies of Academic Certificates / Credentials.
Valid Identification (National ID, Voter’s Card, Driver’s License, or International Passport).
Two (2) Professional Referees who can attest to competence and character.
Recruitment Process
Step 1: Online Application Submission
Step 2: Shortlisting of Qualified Candidates
Step 3: Credentials Screening & Document Verification
Step 4: Oral Interview with University Panel
Step 5: Final Selection & Appointment Letter Issuance
How to Apply
Interested and qualified candidates should complete their application via the university portal:
Note: Only shortlisted candidates will be contacted. Iconic Open University reserves the right to modify the recruitment terms where necessary.
