Job Position for Sales Trainer
Sales Trainer
Company: OPay
Location: Ikeja, Lagos State, Nigeria
Employment Type: Full-Time
Application Deadline: September 25, 2026
Role Summary
OPay is seeking a dynamic and results-driven Sales Trainer to support the ongoing development, coaching, and performance of our Sales Agents. In this role, you will design and deliver high-impact training programs—ranging from onboarding and script mastery to advanced sales techniques and performance refresher courses. You will equip our sales force with the product knowledge, communication skills, and objection-handling strategies required to engage customers effectively, adhere to standard operating procedures, and consistently hit targets.
Key Responsibilities
Onboarding & Induction: Facilitate end-to-end new hire training covering sales processes, product offerings, standard operating procedures (SOPs), field expectations, and code of conduct.
Skill Development & Coaching: Train Sales Agents on prospecting, pitching, objection handling, closing strategies, and customer follow-up techniques.
Call Scripting & Communication: Instruct agents on effective customer engagement strategies and strict adherence to approved call scripts.
Assessment & Evaluation: Administer post-training tests, conduct practical role-play scenarios, and assess agent readiness before field deployment.
Performance Gap Analysis: Identify individual and team learning needs through evaluations, offering targeted coaching and retraining programs.
Content Creation: Develop and regularly update training modules, reference guides, call scripts, and assessment materials.
Reporting & Tracking: Maintain comprehensive training records and submit weekly/monthly performance reports to L&D and Sales leadership.
Qualifications & Requirements
Education: Bachelor’s degree or HND in Business Administration, Marketing, Education, or a related field.
Experience: 2–4 years of experience in Sales, Sales Training, Learning & Development (L&D), or Field Coaching.
Domain Expertise: Demonstrated track record of coaching and upskilling sales teams, with deep knowledge of effective sales tactics, script design, and customer engagement.
Technical Skills: Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).
Core Competencies: Excellent facilitation, presentation, interpersonal, and problem-solving abilities.
Language Skills:
Fluency in English (Required).
Proficiency in Yoruba or Hausa (Added advantage).
Benefits & Compensation
Competitive Base Salary
Performance-Based Bonuses
Transport Allowance
Comprehensive Health Insurance (HMO)
How to Apply
Interested and qualified candidates are invited to complete the online application form using the link below:
